Our managed IT services in action
We provide end-to-end managed IT services that allow businesses to offload their technical workload and focus on growth. itMedia leverages its deep expertise and resources to manage your IT environment professionally.
Whether we’re handling your entire infrastructure or integrating our experts into your existing team to improve internal workflows, our goal is to streamline your operations.
How an engagement runs
Evaluation
We conduct a thorough audit of your existing software and infrastructure to establish a management baseline.
Scope
Working closely with our clients, we define the engagement’s scope, timeline, and budget to ensure full alignment with their goals.
Team selection
We assign highly qualified professionals whose expertise aligns with the project requirements.
SLA
To ensure transparency and accountability, we establish a comprehensive SLA that defines the standards and conditions of our service to you.
Process
We ensure consistent service delivery, offering flexible on-demand or long-term support according to our SLA commitments.
Analysis
We audit the current state of software and infrastructure to identify technical debt, security vulnerabilities, and performance bottlenecks.
Delivering excellence for every customer
Technological focus
We focus on solutions’ high performance and adherence to the requirements.
User focus
We zero in on the aspects that demonstrate software efficiency from end users’ perspective.
Continuous app monitoring
We use available monitoring tools as well as deliver custom monitoring solutions to keep tabs on enterprise apps performance.
System administration
We ensure availability and security of enterprise IT assets (databases, physical and virtual servers, active directories, etc.).
Device management
We set up processes and tools for the continuous monitoring and security checkups of corporate devices.
Storage management
We manage data centers and stand-alone data storages to maintain their well-balanced load and protection of stored data.
Risk mitigation
We resolve multiple infrastructure-related issues, whether they lie in the technology or security dimensions.
Infrastructure optimization
Continuous monitoring, feedback and optimization.
Selected work
AI-powered precision tool
AI-powered flooring project management platform for real professionals
Instant Response App
When every second matters, precision saves lives.
Influencer Marketing Platform
Influencer collaborations made simple
OneBMS Business tools
OneBMS combines over 20 versatile apps into one seamless solution.
Smart Campaign Planning
Intelligent marketing assistant that performs technical analysis in real time
Enrichix
From fragmented content workflows to AI-powered product management
BSG
Improve efficiency and accuracy with a centralised and automated platform
Centralized Multitenant CMS System
One platform. Multiple magazines. Endless scalability.
imade.shop
Custom-made e-commerce platform for very personal custom-made brands
Driving School SaaS Platform
SaaS platform designed to digitise and automate driving school operations