This is a real-time incident management system that enables fast reporting, precise location tracking, and instant communication with emergency services. It helps institutions respond quickly, clearly, and in a fully coordinated way during critical situations.
Background
Institutions such as schools, universities, and public organizations often lack a centralized, fast, and precise system for reporting security incidents and notifying emergency services. In crisis situations (fire, active attacker, physical assault), every second matters, and the absence of accurate location data and coordinated communication can significantly delay response time.
Our app was developed to address the need for a rapid, reliable, and technologically advanced real-time incident management system within institutions.
The Solution
A comprehensive platform that combines a mobile application, web administration panel, and an external dashboard for emergency responders.
Key Features:
- – Simple incident reporting via mobile app (4 clearly defined incident types)
- – Safety confirmation dialog before submitting a report
- – Hybrid geolocation system:
- – iBeacon (room/floor-level precision)
- – GPS fallback option
- – iBeacon (room/floor-level precision)
- – Automatic data transmission to the server (incident type, timestamp, location, user ID)
- – Automated broadcast system:
- – Push notifications
- – SMS as a backup communication channel
- – Push notifications
- – Location-based evacuation procedures customized to the user’s position
- – Web admin panel with role-based access (Super Admin, Institution Admin)
- – Real-time dashboard for police and emergency services via WebSocket technology
- – Live incident status tracking (Active / Resolved)
- – Centralized logs and statistical reporting
The Result
The implementation of the app delivers:
- – Significantly reduced emergency response time
- – Precise indoor incident localization
- – Automated and simultaneous communication with all relevant stakeholders
- – Improved coordination between institutions and emergency services
- – Standardized and clearly defined evacuation procedures
- – Increased overall safety for staff and institutional users